Prisma AI, a visual artificial intelligence (AI) company, has expanded its partnership with the Adani Group conglomerate to enhance airport safety and assistance. Through the partnership, Prisma AI will utilize its proprietary algorithms to deliver technology that proactively identifies incidents such as falls or unusual passenger behaviors at airports. Real-time notifications will be sent to airport desk persons, enabling swift and efficient assistance.
The initiative, known as the Desk of Goodness system, has already been implemented in six airports, including the Sardar Vallabhbhai Patel International Airport (SVPIA) in Ahmedabad. According to Prisma AI, the system has significantly improved passenger assistance and safety in departure and pre-security areas.
Shreeram Iyer, Chairman and Group CEO of Prisma AI, expressed pride in expanding the partnership with the Adani Group, a visionary leader in the airport sector. Iyer explained that through the Desk of Goodness system, their aim is to make travel more inclusive, efficient, and secure, setting new benchmarks for airport experiences.
This collaboration reflects the increasing adoption of emerging technology solutions by airports in India to enhance passenger experiences and streamline travel. For example, in December 2022, the operator of Kempegowda International Airport, Bangalore International Airport Ltd. (BIAL), announced the launch of the ‘BLR Metaport,’ making Terminal-2 the first in the world that can be experienced on the metaverse. This move demonstrates BIAL’s commitment to embracing innovative technology for the benefit of travelers.
Furthermore, in September, Infosys, an Indian IT services and consulting major, introduced Infosys Cobalt Airline Cloud (ICAC), a cloud offering designed to accelerate digital transformation within commercial airlines. With a focus on revolutionizing passenger experiences and driving operational efficiency, ICAC aligns with sustainability initiatives, particularly in achieving net-zero journeys for clients.
The expansion of Prisma AI’s partnership with the Adani Group reinforces the ongoing efforts to enhance airport safety and assistance through the application of cutting-edge technologies. By leveraging visual artificial intelligence and real-time notifications, airports can proactively address incidents and provide swift and efficient assistance to passengers. As technology continues to propel the aviation industry forward, these advancements are crucial in ensuring inclusive, efficient, and secure travel experiences for individuals worldwide.