Visitors to Abu Dhabi’s Yas Island can now get a personalised experience with help from an AI assistant. Miral, a leading creator of unique experiences, has collaborated with Microsoft to launch its ChatGPT AI customer-facing service. This facility is the first time ChatGPT is being used to augment the capabilities of chatbots for customer services in various industries across the UAE and in the wider region’s tourism and entertainment sector. The service provides guests with a streamlined and seamless experience when planning their day at any of the theme parks on the island.
Miral’s Group CEO, Mohamed Abdalla Al Zaabi, is proud of the partnership with Microsoft and looks forward to creating exceptional experiences to all guests on Yas Island. With 1,700 successful operations conducted in just one week, ChatGPT has significantly improved the customer experience.
Microsoft is also very pleased to collaborate with Miral. Their General Manager for UAE, Naim Yazbeck, talked about how Azure OpenAI Service and ChatGPT have enabled a more personalized experience for customers.
Miral has leveraged Microsoft’s intelligent cloud and data services to provide customers with an interactive platform. With the help of ChatGPT, planning a day at Yas Island can now be easier and more enjoyable. Guests can explore Yas Island’s theme parks such as Ferrari World Abu Dhabi, Warner Bros. World Abu Dhabi, a golf course, beach and other offerings.
