Persistent Systems has partnered with Microsoft to launch an innovative Generative AI-powered Population Health Management (PHM) Solution aimed at improving healthcare outcomes. This solution utilizes Microsoft Azure OpenAI Service and Dynamics 365 Customer Insights to identify Social Determinants of Health (SDoH) based on Electronic Health Records (EHR) data.
The PHM Solution goes beyond traditional approaches by accurately extracting unstructured clinical notes from EHR data, resulting in higher accuracy, improved scale, and increased compliance compared to existing methods that rely solely on third-party data sources or survey data. By leveraging predictive risk modeling, the solution is able to identify patients who require significant medical assistance and predict the cost of care associated with their clinical conditions.
One of the key features of Persistent’s PHM Solution is its ability to recommend personalized interventions through community-based programs and care management teams. This helps in preventing emergency department visits, avoidable readmissions, and extended hospital stays. The solution has shown promising results, decreasing 30-day readmissions by up to 60% and continuously monitoring correlations and outcomes to ensure quality patient engagement.
Persistent and Microsoft have a longstanding relationship of 32 years. With over 4,500 Microsoft-certified consultants and a wide range of IPs and accelerators, Persistent is dedicated to delivering digital solutions that enhance health outcomes, improve patient experiences, reduce care costs, and optimize operational efficiency. Their PHM Solution, available on Azure Marketplace, is a testament to their deep domain expertise and proficiency in leveraging Microsoft platforms to deliver personalized healthcare.
Ganesh Nathella, Senior Vice President & General Manager – Global Lead, HLS Business at Persistent, stated that their innovative solution addresses the causes of negative healthcare outcomes by identifying care access and health equity issues. By optimizing enterprise capacities and ensuring cost-effectiveness, the solution provides actionable and trackable insights for physicians and caregivers, enhancing patient experience and overall care quality.
David Rhew, M.D., Global Chief Medical Officer & Vice President of Healthcare at Microsoft, highlighted the goal of population health management: to improve the overall health of a population through cost-efficient interventions. He emphasized the importance of leveraging data to identify individual needs, monitor the success of interventions, and benchmark against comparative data. By extracting and tracking crucial SDoH data using Microsoft Azure OpenAI Service and Dynamics 365 Customer Insights, Persistent’s PHM Solution aims to yield personalized care recommendations, reduce costs, and ultimately contribute to enhanced care quality.
In conclusion, Persistent Systems’ collaboration with Microsoft has resulted in the launch of an advanced Generative AI-powered Population Health Management Solution. This solution leverages Microsoft technologies and accurately extracts valuable insights from Electronic Health Records. By identifying Social Determinants of Health and recommending personalized interventions, the solution aims to improve healthcare outcomes, enhance patient experiences, and reduce care costs.
