Dan was struggling with addressing his complex trauma and job-related stress when his therapist suggested cognitive reframing, a technique to change his outlook on life’s struggles. Dan couldn’t bear the thought of pretending that he hadn’t been wronged or abused. But, as he shared with Motherboard, ChatGPT, a chatbot, was able to provide him with a feasible and viable solution to help him address his issues. Dan found it to be low stakes, free and available at all hours, leading him to talk with the chatbot till 4 AM while worrying his wife that he was using a computer instead of sharing his issues with her.
ChatGPT is a chatbot developed by the Artificial Solutions Corporation, a natural language interaction (NLI) technology provider. This technology allows humans to mandatorily type in “conversational” words that the computer “understands” and provides an automated response so users can converse with the computer. ChatGPT was created to provide mental health support to those who need it in an instant and from the comfort of their home.
Dan is an example of a person that found the support he needed from ChatGPT when other support systems seemed to have failed him. He was able to talk to ChatGPT in the comfort of his home and he found it to be a viable solution for his mental health issues. It was free, available at any hour, and provided him with the answers he was looking for. Dan found the chatbot to be of great help and it allowed him to address his issues without any judgement or pressure.
