OpenAI has temporarily disabled the web browsing feature on its ChatGPT app, known as ChatGPT Plus, following an incident involving paywall access. The experimental feature allowed users to browse the web and access up-to-date information using Microsoft’s Bing search engine. However, multiple users on Reddit discovered that ChatGPT was inadvertently able to retrieve full articles from paywalled websites, granting users access to premium content without payment.
Upon learning of the issue, OpenAI promptly acknowledged the unintended capability and disabled the web browsing feature for ChatGPT Plus subscribers. In an official note on their website, they acknowledged that the ChatGPT Browse beta sometimes displayed content in ways they did not intend.
OpenAI has assured users that they are actively addressing the issue and working to reinstate the web browsing feature as soon as possible. It is worth noting that the web browsing functionality in the ChatGPT mobile app for Android and iOS, which relies on Bing, remains unaffected by this incident.
What remains undisclosed is the exact method by which ChatGPT was able to replicate paywalled content from websites. OpenAI has chosen not to provide specific details, only stating that the ChatGPT Browse beta occasionally displayed content in ways that were unintended. It is important to note that this capability did not consistently work across all paywalled websites, with the AI often returning its typical error message when it could not retrieve real-time information from specific URLs.
Apart from the web browsing feature, ChatGPT also received an update a few months ago that introduced support for third-party plug-ins. Through partnerships with renowned brands and service providers like Instacart, Klarna, Expedia, and Zapier, ChatGPT enabled users to connect with the web in real-time using these plug-ins.
OpenAI has emphasized its commitment to ensuring that the AI system respects the rights of content creators and has taken the necessary steps to address the unintended access to paywalled content. By temporarily disabling the web browsing feature, OpenAI aims to prevent any misuse or unauthorized access to premium articles.
The company’s swift response to the incident showcases its dedication to maintaining a responsible and ethical AI platform. OpenAI continues to prioritize user experience and aims to reinstate the web browsing feature with improved safeguards against unintended behavior.
In conclusion, OpenAI has temporarily disabled the web browsing feature in ChatGPT Plus following an incident involving paywall access. The company acknowledged the issue promptly and is actively working to resolve it. OpenAI remains committed to providing a responsible and secure AI platform while ensuring the best possible user experience.