OpenAI Launches ChatGPT Enterprise, Providing Businesses with Powerful AI Chatbot
OpenAI has announced the launch of ChatGPT Enterprise, a corporate version of its popular AI chatbot with enhanced features and privacy safeguards. This move marks OpenAI’s strongest effort yet to attract a diverse range of business customers and increase revenue from its flagship product.
The new ChatGPT Enterprise tool offers unlimited access to OpenAI’s most advanced generative AI model, GPT-4. It also includes data encryption and a commitment from OpenAI not to use customer data for model training. Additionally, the tool allows users to input longer prompts for more detailed responses.
OpenAI acknowledges that operating the chatbot comes at a significant cost due to the high computing power required for AI models. With ChatGPT Enterprise, the company aims to monetize its widely used chatbot by attracting businesses and generating income. OpenAI has already taken steps toward this goal by offering a premium subscription and paid access to its application programming interface (API) for companies to integrate the chatbot into their own applications.
Brad Lightcap, OpenAI’s Chief Operating Officer, mentioned that the cost of ChatGPT Enterprise can vary depending on the specific needs of each business. He emphasized their willingness to work with each customer individually to determine the best plan.
To ensure the best user experience, OpenAI collaborated with over 20 companies, ranging from small startups to larger firms, to test ChatGPT Enterprise. Early users of the product include well-known brands such as Estée Lauder Cos, Canva Inc, and Zapier Inc. These companies are utilizing the chatbot for tasks such as coding, creative work, and business inquiries.
OpenAI shared that ChatGPT has already been adopted by more than 80% of Fortune 500 companies since its launch in November. However, privacy and security concerns surrounding company and customer data have deterred some organizations from embracing the chatbot and similar AI tools.
Addressing these concerns, OpenAI has implemented measures to protect user data. The company explicitly stated that it will not train its AI models using prompts or data from companies using ChatGPT Enterprise. Currently, OpenAI trains its models using written prompts from ChatGPT’s online and mobile app users, while filtering out personally identifiable information. Data sent via the API is not utilized for AI training.
One common worry regarding large language models like ChatGPT is their tendency to generate fabricated results. According to Lightcap, GPT-4, which was introduced in March, is less prone to such issues compared to its predecessor.
OpenAI’s goal is to provide the highest-quality AI models across various use cases, be it via their API, in personal usage as a consumer, or within enterprises. Lightcap expressed the team’s dedication to delivering the ultimate productivity enhancer.
In conclusion, OpenAI’s ChatGPT Enterprise represents a significant step towards monetizing their widely popular chatbot. The added features and privacy safeguards are designed to attract businesses, while the unlimited use of GPT-4 and longer prompt capabilities enhance the user experience. As more organizations utilize AI-powered solutions, OpenAI aims to position itself as a trusted provider that prioritizes data protection and customer satisfaction.
