US regulators are currently investigating OpenAI, an artificial intelligence company, over concerns about the potential risks posed to consumers by its AI system, ChatGPT. The Federal Trade Commission (FTC) has issued a letter to OpenAI requesting information on how the company addresses reputational risks faced by individuals. This inquiry reflects the increasing regulatory scrutiny surrounding AI technology.
OpenAI’s CEO, Sam Altman, has pledged the company’s cooperation with the FTC. ChatGPT is capable of generating human-like responses rapidly, unlike traditional internet searches that provide a list of links. Such AI products are expected to revolutionize the way people access online information.
The competition within the tech industry to develop similar AI technology has sparked intense debates on issues related to data usage, response accuracy, and potential violations of authors’ rights during the training process.
Altman assured the public that OpenAI had conducted extensive safety research on ChatGPT and invested months into making it safer and more aligned before its release. He stated that user privacy is protected, and the systems are designed to learn about the world rather than private individuals.
The FTC’s letter focuses on OpenAI’s approach to addressing the generation of false, misleading, disparaging, or harmful statements about real individuals. Additionally, the FTC is examining OpenAI’s data privacy policies, including how data is acquired for training and informing the AI system.
Altman has previously testified before Congress, acknowledging the potential for errors in AI technology. He advocated for regulations and the establishment of a new agency to oversee AI safety. OpenAI expressed its willingness to collaborate with the government to prevent any mishaps.
The Washington Post initially reported on the FTC investigation and provided a copy of the letter. Chair Lina Khan, who leads the FTC, has been actively monitoring major tech companies and raising questions about the agency’s authority.
Concerns have been raised about ChatGPT’s output, with instances of sensitive information being exposed and the emergence of defamatory or false statements. The investigation into OpenAI by the FTC is still in its early stages.
OpenAI has previously encountered challenges related to privacy concerns, leading to Italy temporarily banning ChatGPT. However, the service was reinstated after OpenAI implemented age verification tools and provided more detailed information about its privacy policy.
The investigation by the FTC underscores the need for robust regulations and safeguards in AI development to protect individuals and ensure responsible use of AI technologies. OpenAI’s cooperation with the FTC demonstrates their commitment to addressing these concerns and fostering a safer AI environment.
