OpenAI, the Microsoft-backed firm behind the groundbreaking ChatGPT artificial intelligence technology, announced recently that users can now switch off the chat history feature of the chatbot in response to privacy concerns. This “history disabled” mode will not allow conversations marked as such to be used to further train OpenAI’s models and information will be erased after 30 days. There is also an initiative to provide more control over user data by introducing a ChatGPT Business subscription model in the upcoming months.
The European Data Protection Board is currently conducting an investigation into ChatGPT based on complaints from privacy organizations. In March this year, Italy also temporarily blocked ChatGPT’s service due to alleged violations of user privacy.
Nader Henein, vice president and analyst of Gartner, commented on the development saying that the fairness and privacy was not a top priority for OpenAI when the product was initially released. While OpenAI continues to make changes in order to protect user’s privacy, it has to be noted that most of such changes could be made only after the release of the product.
As OpenAI moves forward in refining ChatGPT, the company is aiming to provide a balance between protecting user data and offering a feature-rich platform for organizations. With the launch of its new business subscription model and its dedication to data security and privacy, OpenAI is resolute in making their product more suitable for enterprise users.