The Public Authority for Special Economic Zones and Free Zones (OPAZ) in the Sultanate of Oman has announced that it has started using Chat GPT service to enhance service quality. The chat GPT service is an innovative service that allows the authority’s employees in various administrative divisions to utilize chat services to improve the quality of services and increase the ability to analyze data. Mohammed bin Abdul Majeed Al-Houti, who is in charge of the digital transformation programme at the authority, says that this will enable employees to get immediate support with their tasks anytime and from any location, via their desktop as well as mobile devices.
OPAZ is a renowned body in Oman which focuses primarily on offering special and free economic energy to investors and businesses. It caters to different zones and areas in the country and is governed by civilian administration and local authorities.
The person in charge at this organization is Mohammed bin Abdul Majeed Al-Houti who is managing the digital transformation programme announced by the authority. He is a highly qualified and certified individual by the Civil Service Council of the government of Oman and has been an important part of the organization since its formation. He is a passionate leader who always strives to ensure digital transformation and innovative practices to enhance customer service.
This transition to using Chat GPT services is an important step for OPAZ as it will enable its employees to work more efficiently and increase the efficiency of their business operations. These services can provide quick solutions to queries and help the employees provide a better customer service experience. In addition, the chat GPT platform can also be used to analyse data to evaluate the performance and provide insights into customer behaviour.
Overall, OPAZ’s decision to transition to Chat GPT services is a positive move as it will help employees provide better services and create a more effective and efficient system to assess customer needs. This is an important move for the Public Authority for Special Economic Zones and Free Zones in the Sultanate of Oman and will prove beneficial to the customers in the long run.
