Nigerian Communications Commission Warns Loan App Companies and Telemarketers Over Unauthorized Use of Phone Numbers

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The Nigerian Communications Commission (NCC) has issued a strong warning to loan app companies and telemarketers that they will face arrest and prosecution if they continue to use individuals’ phone numbers without authorization for commercial purposes. This move comes as a response to the persistent harassment of subscribers by loan sharks, despite efforts by regulators.

Loan sharks typically require access to the phone contacts of borrowers and use this information to call and text individuals in the case of default. However, the NCC emphasizes that utilizing individuals’ phone numbers without their explicit consent is a violation of privacy. The telecom regulator also clarifies that telemarketers making false claims about obtaining these numbers from the NCC or the national database of registered SIMs are misleading consumers.

In a statement posted on its website, the NCC states that it fully abides by the principles and rules governing the protection of privacy for all consumers and users of telecommunications services. The commission emphasizes that no service provider or telemarketer is authorized to invade or use subscriber data without the express approval of the consumer, except as provided by law. The NCC warns telemarketers involved in harvesting phone numbers and other personal details without regulatory approval to desist from these illegal activities, as they will face arrest and prosecution.

To address the issue, the NCC encourages telecom subscribers to use the Do-Not-Disturb (DND) Short Code introduced by the commission. This service allows subscribers to manage their subscriptions to Value Added Services and opt out of unsolicited text messages and telemarketing offers. Subscribers can activate full DND by sending ‘STOP’ to the Short Code 2442.

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Additionally, the NCC urges telecom consumers who encounter illicit activities by telemarketers to report such instances to the commission. Telecom subscribers can call the NCC Toll-Free Number 622 to report any unauthorized use of their phone numbers, and necessary enforcement actions will be taken.

In conclusion, the NCC’s warning to loan app companies and telemarketers sends a clear message that unauthorized use of individuals’ phone numbers for commercial purposes will not be tolerated. The commission emphasizes the importance of protecting consumer privacy and urges subscribers to make use of the Do-Not-Disturb service. By reporting any such activities to the NCC, subscribers can help in cracking down on the illegal use of their personal information.

Frequently Asked Questions (FAQs) Related to the Above News

What is the Nigerian Communications Commission (NCC) warning about?

The NCC is warning loan app companies and telemarketers against using individuals' phone numbers without authorization for commercial purposes.

Why is the NCC issuing this warning?

The warning comes in response to the persistent harassment of subscribers by loan sharks, despite efforts by regulators.

How do loan sharks typically harass borrowers?

Loan sharks often require access to borrowers' phone contacts and use this information to call and text individuals in case of default.

What does the NCC say about using individuals' phone numbers without consent?

The NCC states that using individuals' phone numbers without explicit consent is a violation of privacy.

Can telemarketers claim they obtained phone numbers from the NCC or the national database of registered SIMs?

No, the NCC clarifies that telemarketers making false claims about obtaining phone numbers from NCC or the national SIM database are misleading consumers.

How does the NCC protect consumer privacy?

The NCC abides by principles and rules governing the protection of privacy for all consumers and users of telecommunications services.

What actions will be taken against telemarketers involved in illegal activities?

Telemarketers involved in harvesting phone numbers without regulatory approval may face arrest and prosecution.

What is the Do-Not-Disturb (DND) Short Code introduced by the NCC?

The DND Short Code is a service that allows subscribers to manage their subscriptions to Value Added Services and opt out of unsolicited text messages and telemarketing offers.

How can subscribers activate full DND?

Subscribers can activate full DND by sending 'STOP' to the Short Code 2442.

What should telecom consumers do if they encounter illicit activities by telemarketers?

Telecom consumers should report such instances to the NCC by calling the Toll-Free Number 622, and necessary enforcement actions will be taken.

What is the main message of the NCC's warning?

The NCC's warning sends a clear message that unauthorized use of individuals' phone numbers for commercial purposes will not be tolerated, and protecting consumer privacy is of utmost importance.

Please note that the FAQs provided on this page are based on the news article published. While we strive to provide accurate and up-to-date information, it is always recommended to consult relevant authorities or professionals before making any decisions or taking action based on the FAQs or the news article.

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