MPowered Mortgages is trialling ChatGPT technology, an artificial intelligence chatbot, to help with responding to complex queries. It has been designed to give detailed responses and come across as human-like. Once this trial is complete, the lender has the aim to get a more enhanced version ready to offer to brokers in the near future.
The AI chatbot is designed to provide comprehensive responses built on an understanding of previous loan criteria conversations and other historical information. It has been built to be fast and instant, eliminating the need for brokers to contact the support desk, which takes time.
Stuart Cheetham, CEO of MPowered Mortgages, spoke with excitement about the current AI trial. He is confident the technology will drive innovation in the mortgage market and that MPowered mortgages will be at the forefront, implementing AI to resolve common issues.
MPowered Mortgages is a mortgage lender that offers a wide range of services, from mortgages to insurances, to its clients. It prides itself on customer service, tailored to the client needs and the advanced technology available.
Stuart Cheetham is the CEO of MPowered Mortgages. He comes with extensive background in the financial sector and has a track record of exemplary service and leadership. He has a strong commitment to driving innovation within the mortgage market and is excited by the current trial of AI technology.
