OpenAI’s ChatGPT, an AI-powered chatbot that has made waves across the tech industry, is being looked to as a solution for various tasks, from coding to grading assignments and even writing songs. However, there are significant security risks associated with using ChatGPT that organisations should be aware of. One danger is that employees may input sensitive data, which could put their company at risk. Information is transmitted and stored on external servers, making it hard to retrieve and vulnerable to exploitation. OpenAI’s recent leak of ChatGPT users’ conversation histories has exposed vulnerabilities within their program and raised concerns among employers who want to safeguard their data.
Several organisations, including Walmart, Amazon, Microsoft, and JPMorgan Chase have issued warnings to their staff about using such tools. Other concerns have been raised about how ChatGPT could be leveraged for nefarious use cases. Hackers may use AI chatbots to write clearer phishing emails, for example, or create instructions on how to make weapons. Researchers have even found ChatGPT capable of writing code to encrypt a system, which could result in a malware attack.
To address these risks, it is crucial for organisations to monitor their employees’ use of ChatGPT. IT teams and business leaders need end-to-end visibility across their ecosystems to minimise risk and keep their companies secure. However, because ChatGPT is currently free to use, it won’t show up on financial reports or SSO platforms. Therefore, visibility into ChatGPT usage within an organisation requires surfacing data down to the user level.
With Snow Software technology, customers can track the usage of ChatGPT in their organisation. Not only can Snow track the usage of the client on computer devices, but it can also track consumption that happens through a web browser. With discovery data for ChatGPT showing user, device, time used and more, Snow customers can get a better understanding of how ChatGPT is being used within their organisations.
