LG Harnesses Real-Time Household Data to Enhance AI Software, Promising User Privacy
Electronics giant LG is taking a significant step towards improving its AI-based software by utilizing real-time data from household devices. With the aim of making AI programs more useful, LG plans to tap into the data generated by hundreds of millions of devices found in everyday life. The company believes that by analyzing this data, it can gain deeper insights into users’ needs and preferences.
Unlike traditional AI optimization methods that rely on internet data, LG wants to leverage the unique opportunity to gather real-time information directly from households. According to LG’s CEO, William Cho, this will only be done with the explicit consent of users, ensuring that personal data is processed directly on devices within households and given special protection.
By observing how people interact with various technology at home, such as their tone of voice and facial expressions, LG intends to draw conclusions about behavioral patterns and even determine people’s mood. This extensive data collection will prove instrumental in helping LG better understand user requirements and deliver products and services that align with their preferences.
To provide comprehensive support to users, LG plans to open up its smart home platform to other providers by collaborating with different companies. By doing so, LG aims to create an interconnected ecosystem that seamlessly integrates various smart devices and services, further enhancing the user experience.
Additionally, LG is exploring the potential of AI chatbots, like ChatGPT, to enable more natural interactions with people. For instance, instead of communicating through brief notifications, a chatbot integrated into a cooker could provide instructions in complete sentences, making it easier for users to follow and understand.
As part of its CES (Consumer Electronics Show) demonstration, LG showcased a small robot capable of autonomous movement within the household. Equipped with cameras and sensors, the AI Agent can navigate the home, communicate with its occupants, and perform practical tasks such as delivering medication or greeting guests at the front door. Furthermore, it can raise an alarm and notify emergency services if needed.
At the same event, LG’s competitor Samsung also presented a home robot designed to project videos and other content on walls or ceilings. This robot, called Ballie, aims to entertain pets with projections on the floor, potentially freeing up owners’ time.
In a bid to extend its connected AI system beyond the home, LG intends to incorporate AI technologies into cars. Offering a glimpse into future possibilities, LG envisions its software alerting drivers to switch off screens or lower music volume when children fall asleep in the back seat.
While LG’s ambition to utilize household data for improving AI software holds great potential, the company emphasizes that user privacy and consent will be paramount. By upholding strict data protection measures, LG aims to reassure users that their personal information is safe and will only be used to enhance their experience.
With LG’s commitment to progressing AI technology and its focus on user privacy, it is evident that the company is dedicated to delivering innovative and secure solutions that cater to users’ evolving needs and preferences. As LG opens its smart home platform to collaboration and explores new frontiers of AI integration, it is poised to revolutionize the way we interact with technology in our daily lives.
