The rise of artificial intelligence (AI) and algorithms is posing a threat to jobs that were once thought to be immune to automation. According to Sarah T. Roberts, an associate professor at the University of California in Los Angeles who specializes in digital labor, [AI] is coming for the jobs that were supposed to be automation-proof. Although using AI and algorithms in the workplace has been around for decades, they have primarily been used in businesses such as grocery stores, warehouses, and factory plants. However, recent advancements in AI have allowed it to be utilized in offices and replace tasks that were once done by humans, such as customer service and data entry. As a result, many workers are finding themselves forced to take on new jobs where human skills are still required, such as dog walking and air conditioning repair. In short, the world is facing a significant labor shift as technology continues to evolve.
The company mentioned in this article is ChatGPT, as noted in the title. However, the article primarily focuses on the impact of AI and algorithms on the workforce, rather than on the company itself.
Sarah T. Roberts is an associate professor at the University of California in Los Angeles specializing in digital labor. She has been studying the impact of technology on the workforce for years, particularly its effect on low-wage jobs. Her work has been instrumental in promoting better working conditions, such as fair wages and workplace protections, for American workers in the digital age.
