Jeep India rolls out ChatGPT powered customer service – ‘Jeep Expert’ to offer 24/7 assistance
Jeep India has introduced a novel service named ‘Jeep Expert,’ featuring a Chatbot powered by ChatGPT. This Chatbot is seamlessly incorporated into the Jeeplife mobile application. Jeep aims to provide round-the-clock assistance to its customers, offering tailored responses related to the brand through this innovative tool, ensuring convenient support at users’ fingertips.
The Chatbot serves the purpose of sparing users from the hassle of sifting through user manuals and brochures to find basic information. Any user who is registered on the Jeeplife mobile app can effortlessly interact with the Jeep Expert application.
The notable features of the Jeep Expert include round-the-clock customer support, addressing inquiries related to the brand, product features, basic off-roading capabilities, service advice, user manuals, connectivity features, and more. Jeep asserts that the AI model is equipped to handle and provide answers to questions beyond its training scope. It is worth mentioning that Jeep has employed the ChatGPT 3.5 AI model for the Jeep Expert, despite the availability of the more recent ChatGPT model, which is version 4.
In other news, Jeep India has launched its year-end promotions for December 2023, offering customers the opportunity to enjoy significant benefits across the entire SUV lineup. These exclusive benefits, including discounts, cash incentives, and exchange bonuses, are available until December 31, 2023, at all Jeep dealerships throughout India.
The flagship model, Jeep Grand Cherokee, leads the pack with benefits reaching up to ₹11.85 lakh in the ongoing promotion. The Jeep Compass offers benefits totaling up to ₹1.50 lakh, while the three-row SUV, Jeep Meridian, qualifies for benefits of up to ₹4 lakh, coupled with flexible financing options of up to 10 years. However, it is important to note that the year-end schemes do not include any benefits for the Jeep Wrangler.
Amidst their promotions, Jeep India stands by their customers affected by Cyclone Michaung, providing roadside support and exclusive deals on new models for those whose vehicles have suffered damage due to the flood.
Jeep India continues to prioritize customer satisfaction by incorporating innovative tools like the Jeep Expert Chatbot into their services. With round-the-clock support and tailored responses, Jeep aims to enhance customer experience and ensure convenient access to information. Additionally, their year-end promotions and assistance for those impacted by natural disasters demonstrate the brand’s commitment to its customers’ needs.
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