Saanvi Enterprises, a leading plywood and home interiors trade company based in Rourkela, Odisha, has recently introduced a Whatsapp ChatBot API to enhance the buying experience for its customers. With a staggering 487 million people using Whatsapp in India in 2023, this move by Saanvi Enterprises is a well-thought-out decision by its Founder, Mr. Sumit Chanduka.
Mr. Chanduka explained that the company’s goal is to keep customers up-to-date with their offerings while also providing them with information about designing their home interiors. To achieve this, Saanvi Enterprises has implemented the new Whatsapp ChatBot API on all office Whatsapp numbers as of July 10th. This means that customers who send Whatsapp messages to any of these numbers will receive a quick response.
The Whatsapp ChatBot API, known as ChatGPT of Plywood & Home Interiors Trade, enables customers to receive answers to their queries about each product, including technical specifications and other details, with just a tap of a button. Saanvi Enterprises aims to not only sell products but also educate customers about home interior products so that they can make informed decisions when purchasing materials for their homes.
From home design ideas and product warranty to launch schemes, special offers, and new products, Saanvi Enterprises customers can access all the information they need within minutes, without having to visit the company’s 2000 sq ft display showroom right away. This allows customers to come to the showroom with a well-informed decision about their desired house design and the materials they want to purchase from Saanvi Enterprises. This saves time for customers and allows the company to focus on providing additional customer-related services.
During the initial weeks of implementing the ChatBot, Saanvi Enterprises will gather feedback from all stakeholders to further enhance the service. However, the company’s team will always be available over the phone and in person to provide assistance and ensure customers have a fruitful buying experience.
Established in 2019, Saanvi Enterprises deals in plywood and other home interior products, including laminates, veneers, modular kitchens, digital locks, and highlighters. The company has collaborated with top Indian brands in the home infrastructure product industry, such as Greenply, Greenlam, Godrej, Hettich, Merino, Century Ply, Royale Touché, and Pidilite. Saanvi Enterprises also has branches in Sambalpur, Rajgangpur, Birmitrapur, Bisra, and the Fertilizer area. Mr. Sumit Chanduka, the company’s Founder, has been recognized as a Founding Pillar of Swadesh Ply in Odisha (2023) and honored by the Indian Institute of Architects (IIA), Odisha during the Inaugural Event of IIA Rourkela Sub-centre. Additionally, Saanvi Enterprises has its dedicated website and app, making it the first of its kind in the State of Odisha in the plywood and home interiors trade.
Saanvi Enterprises’ introduction of the Whatsapp ChatBot API demonstrates the company’s commitment to providing a seamless buying experience for customers. With their extensive range of products and dedication to customer service, Saanvi Enterprises is poised to further solidify its position as a trusted name in the plywood and home interiors trade industry.
