Instacart, a leading online grocery delivery and pickup platform, has announced the national rollout of its new Ask Instacart tool, which uses natural language processing (NLP) to provide personalized and specific recommendations to customers searching for food-related queries on the company’s app. The AI-based tool suggests additional useful information about food preparation, product attributes, dietary considerations, and much more. It also prompts customers with personalized question suggestions in the search bar. Instacart’s new initiative is part of its suite of new AI-native technologies that the company plans to launch in the future. In conjunction with more than a billion shoppable items across 80,000 retail partner locations nationwide, Instacart’s catalog makes the company an ideal candidate for merging ChatGPT and AI capabilities to enhance the overall shopping experience for customers.
Instacart is an online grocery delivery and pickup platform, offering fast and flexible delivery services from local stores in as little as an hour. Since its inception in 2012, the company has been dedicated to providing high-quality service and convenience to its customers. With operations in over 5,500 cities across the United States and Canada, Instacart has become a staple for millions of people across North America.
ChatGPT is a large language modeling technology created by OpenAI that uses Artificial Intelligence (AI) to understand natural language and generate coherent responses. The technology is being deployed by companies like Instacart to enhance customer experience and improve services.
