Mercedes-Benz has announced the integration of ChatGPT Voice Control from OpenAI into its MBUX Voice Assistant, enhancing the in-car voice control experience for drivers. The integration is made possible by Microsoft’s Azure OpenAI Service and will initially be available for US customers of over 900,000 vehicles equipped with the MBUX infotainment system. With the help of the large language model, drivers can interact with their cars more naturally and intuitively. This feature allows them to expand their command portfolio to include new features such as sports and weather updates and control various smart functions with their voice alone.
The ChatGPT Voice Control system processes and understands voice commands in a natural dialogue format thanks to AI and cloud services. This integration was launched on June 16, 2023, with the beta program announced. During this three-month trial run, Mercedes-Benz is inviting users to contribute to the continuous improvement of the voice control feature by providing feedback on specific requests. Mercedes-Benz confirms that the anonymized and analyzed data collected through the beta programme will be processed in the company’s Intelligent Cloud cloud environment, emphasizing data privacy and the prevention of data manipulation and misuse.
The collaboration showcases the potential of large language models, such as ChatGPT, in creating an enhanced in-car experience for customers. The anonymized feedback data will contribute to the continuous improvement of the voice control feature. This will make it more intuitive, effective, and natural in interaction. The company’s focus on safety and responsible AI practices is evident in the integration of ChatGPT into the MBUX Voice Assistant. Drivers can safely operate their cars while still being able to interact with their vehicles and new features.
The voice assistant powered by ChatGPT voice control is a milestone in the company’s commitment to making cars the center of customers’ digital lives. The data used to train the voice control system is validated and managed by Mercedes-Benz, emphasizing its commitment to data privacy and IT processes. With this integration, Mercedes-Benz is encouraging drivers to engage more in safe driving while still being able to control their smart features using their voice alone. This integration is an essential step for the car industry, showcasing the importance of large language models in enhancing the in-car experience for customers.
