Google’s new AI search tool has made headlines this week for all the wrong reasons. The highly-anticipated feature was designed to provide quick and accurate summaries of search results, but just days after its release, it’s already facing backlash for spreading false information.
Several users reported that Google’s AI summary incorrectly labeled former President Barack Obama as a Muslim, despite the fact that he is a Christian. Another user pointed out that the tool claimed no African country begins with the letter K, seemingly forgetting about Kenya.
In response to these inaccuracies, Google quickly removed the offending AI-generated summaries, citing violations of the company’s content policies. Google’s spokesperson, Colette Garcia, emphasized that while the majority of AI summaries offer high-quality information, there have been some hiccups along the way, including issues with image manipulation.
Despite the setbacks, Google remains committed to refining its AI technology to provide users with reliable search results. The company has assured users that it conducts extensive testing before launching new features and values feedback to address any issues promptly.
However, this recent blunder raises concerns about the reliability of Google’s AI search tool. Even seemingly simple queries, such as the sodium content in pickle juice, have yielded incorrect information. Additionally, questions about Google’s AI training data have raised larger questions about the company’s practices.
This is not the first time Google has come under fire for AI-related mishaps. Earlier this year, the company suspended an AI photo generation feature after it was criticized for producing historically inaccurate images.
While Google continues to invest in AI technology to stay competitive in the industry, it must prioritize accuracy and reliability to maintain its reputation as a trusted source of information online. Users in regions where the AI Search Overview is deployed can choose to enable or disable the feature through Google’s Search Labs webpage.