Alphabet Inc.’s CEO Sundar Pichai has taken action following criticisms of Google’s Gemini AI engine, labelling the responses as completely unacceptable. In an email to staff, Pichai outlined plans for rectifying the issues and preventing similar incidents in the future.
Gemini, previously known as Bard, came under fire for producing historically inaccurate images when prompted to create depictions of people. To address the concerns raised, Google paused prompts for images of individuals and committed to making structural changes to ensure unbiased and accurate output.
Pichai emphasized the importance of delivering trustworthy information and announced a series of actions to address the shortcomings in the Gemini app. These measures include updated product guidelines, enhanced evaluation processes, and technical recommendations to improve the overall quality of AI-generated content.
While acknowledging that perfection in AI is a work in progress, Pichai reaffirmed Google’s commitment to providing users with helpful, accurate, and unbiased information through its products. He highlighted the significance of earning and maintaining users’ trust, particularly in the evolving landscape of AI technology.
As Google continues to refine its AI capabilities, Pichai called on employees to focus on developing products that meet the high standards expected by billions of users worldwide. By leveraging the company’s research expertise and infrastructure, Google aims to navigate the challenges posed by the AI revolution while delivering beneficial solutions that inspire user trust and confidence.
