Generative AI is Expected to Augment, Not Replace Jobs, States Nasscom VP
Generative Artificial Intelligence (AI) is likely to serve as a tool for job augmentation rather than job replacement, according to Sangeeta Gupta, Senior Vice President and Chief Strategy Officer of Nasscom (National Association of Software and Service Companies). While the specific impact on the workforce will become clearer over time, Gupta believes that Gen AI will enhance and support roles rather than eliminate them.
Gupta’s statement comes amidst concerns about the widespread automation of various roles in both the tech and non-tech industries. In response, companies such as HCLTech and Wipro have emphasized self-regulation and upskilling. The implementation of Gen AI in India and its effect on jobs remains uncertain, but Gupta maintains her belief that it will be a tool for augmentation.
During the Nasscom Annual Technology Conference 2023, Matt Carroll, Managing Director of Accenture, expressed the view that AI has the potential to replace the traditional 40-hour work week, giving individuals more time to pursue their personal interests.
Regarding the Data Protection and Privacy Bill (DPDP), Gupta highlighted its introduction of a negative list of data, which is positively received by the industry. She expressed the need for continuous evolution of the rules as new use cases and challenges arise, given the rapid pace of technological advancement.
Nasscom is also focused on attracting startups that are currently based outside of India to establish their operations in the country. Gupta stated that some startups have chosen to relocate overseas due to investors’ interests and concerns about ease of doing business in India. The organization is actively collaborating with the government on taxation and Employee Stock Ownership Plan (ESOP) policies to address these concerns and incentivize startups to build and grow within India.
Gupta acknowledged that India experienced a slowdown in the industry due to the great resignation phenomenon and subsequent layoffs. However, she emphasized that opportunities still exist for individuals with strong tech skills.
Recently, Nasscom and EY released a joint report highlighting the top three challenges in the DeepTech industry, including talent availability, investment, and infrastructure.
Overall, while the full impact of Gen AI on job roles in India is not yet clear, Nasscom believes that it will primarily serve as an augmentation tool rather than a replacement for human workers. The organization continues to collaborate with the government and industry stakeholders to address concerns and create an environment conducive to startup growth within India’s tech sector.
