In 2023, a survey revealed that about a third of South Koreans had experience using ChatGPT, a revolutionary Artificial Intelligence (AI) Chatbot released in November 2022. It is no wonder that this technology has been quickly embraced by business enterprises, as the same survey showed that AI and robotics were the most popular industries to invest in when looking to the future.
South Korea has always been a leader in technological advancement and this trend of widespread AI usage has been welcomed by citizens. ChatGPT offers numerous advantages to businesses that ultimately allow for efficient operations and improved customer services. This includes automated conversations with customers, enhancing customer relations and providing fast answers to frequently asked questions.
ChatGPT is the brainchild of Enduring AI company, founded in February 2021. The company’s mission is to revolutionize customer service and improve user experiences with AI solutions such as ChatGPT and others. They have already achieved a great success, as ChatGPT is now used by some of the country’s leading companies.
The brains behind the operation are co-founders Kaitlyn Larkin and Max Fonoomian. They both have strong educational backgrounds in the field of AI, and with the resources of Enduring AI, the two are putting their knowledge and passion into creating the best customer services solutions available. The AI industry is the perfect avenue for these two entrepreneurs, thanks to their enthusiasm and dedication plus the endless possibilities that artificial intelligence offers.
This survey shows that South Koreans are increasingly turning to technology when it comes to business and customer services. ChatGPT, and the technology that Enduring AI offers, can be a great way to boost a business’s performance and customer satisfaction. With the right resources and an innovative approach, ChatGPT can help South Korean businesses stay ahead of the game in an ever-evolving world.
