EU Adopts New Consumer-Protection Rules for Online Shopping

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MEPs adopted new EU consumer-protection rules to enhance consumer rights related to defective products. The revised directive simplifies compensation claims for victims, removes the minimum damage threshold, and extends liability periods. The updated rules also cover non-material losses, including psychological harm, and damage to data.

The new directive ensures that businesses, including manufacturers and importers, are liable for damages caused by defective products, even when bought online from outside the EU. It exempts open-source software from liability to protect innovation. The liability period is extended to 25 years for slow-to-show damage, allowing compensation even after this period.

The Legal Affairs Committee co-rapporteur highlighted the balance between consumer protection and legal certainty for economic operators. The Internal Market and Consumer Protection Committee co-rapporteur emphasized the need for clarity amid new technologies and commercial relations. The directive will require approval from the Council and will enter into force within 24 months of approval.

The new rules update liability regulations that are almost four decades old. The European Commission proposed these changes to adapt to digitalization, the circular economy, and emerging technologies such as AI. The legislation complements national liability regimes, providing an additional layer of consumer protection at the EU level.

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Frequently Asked Questions (FAQs) Related to the Above News

What changes are included in the new EU consumer-protection rules?

The new rules enhance consumer rights related to defective products, simplify compensation claims for victims, remove the minimum damage threshold, extend liability periods, cover non-material losses, and include liability for products bought online from outside the EU.

Who is liable for damages caused by defective products under the new directive?

Businesses, including manufacturers and importers, are liable for damages caused by defective products, even if they were purchased online from outside the EU.

How does the new directive address slow-to-show damage?

The liability period is extended to 25 years for slow-to-show damage, allowing compensation to be claimed even after this prolonged period.

Has open-source software been exempted from liability under the new rules?

Yes, open-source software has been exempted from liability to protect innovation in this field.

When will the new directive enter into force?

The directive will enter into force within 24 months of approval by the Council.

Please note that the FAQs provided on this page are based on the news article published. While we strive to provide accurate and up-to-date information, it is always recommended to consult relevant authorities or professionals before making any decisions or taking action based on the FAQs or the news article.

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