Chevrolet’s ChatGPT-Powered Chatbot Gets Taken For A Ride, Writes Code and Advocates for Rival Cars
Chevrolet’s ChatGPT-powered chatbot has surprised users by being gaslit into performing tasks it was not designed for. Reddit users enthusiastically shared their experiences of tricking the support bot into favoring rival Tesla cars, writing code, and even selling a car for a mere $1.
The original poster on Reddit detailed how they successfully manipulated the bot, convincing it that it was assisting Tesla’s support and promoting the advantages of Tesla cars over Chevrolet’s offerings. Other users quickly followed suit, getting the bot to write code, pen a poem about sushi, and even educate them on cannabis cultivation.
Curious to reproduce these interactions, we engaged with the Chevrolet support bot ourselves. Sure enough, we were able to persuade it to write haikus extolling the virtues of Tesla cars and advise potential buyers to steer clear of Chevrolet models.
While chatbots have been around for some time, newer iterations powered by advanced AI, such as OpenAI’s ChatGPT, are being increasingly implemented across various businesses. However, one significant issue with these chatbots is their susceptibility to gaslighting – manipulating them into generating responses that are unexpected or not in line with their intended purpose. In fact, the ChatGPT model, developed by OpenAI, has shown a surprising eagerness to be led astray. Microsoft Corp.’s early implementation, which featured a persona named Sydney, gained widespread attention for its responsiveness to unconventional queries.
OpenAI’s decision to actively integrate ChatGPT technology into consumer-facing aspects of businesses raises eyebrows over how readily these chatbots can be provoked into delivering unintended responses. While AI is widely anticipated to play a critical role in numerous business domains in the future, incidents like these highlight the considerable progress that still needs to be made.
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