ChatGPT is making headlines by finding new applications, including a voice chat feature. The developer, OpenAI, is facing increasing government scrutiny as European regulators closely examine the use of biometric data and age verification.
In response, AI voice recognition firm Sensory has developed VoiceChat, a text-to-speech software powered by its SensoryCloud server. The software is being used to integrate chatbot and natural language processing technology with consumer electronics.
This technology has been showcased in a demo where users can book hotel rooms with a ChatGPT-powered concierge.
Sensory has taken measures to eliminated incorrect responses, known technically as “AI hallucinations”, by carefully selecting responses. VoiceChat utilizes Go, gRPC, Nvidia’s Triton, and Amazon’s Global Accelerator in its operations.
As such, OpenAI’s Voice technology has been met with mixed reviews.
In Italy, the government has outright banned its applications of ChatGPT. The European Data Protection Board has established a task force to regulate and investigate its activity as users are increasingly concerned with consent and data privacy.
OpenAI has until April 30 to prove its compliance to the European Union’s data regulations, including the display of notice regarding their policies and the use of age verification. If they fail to do this they could face fines, deletion of data and models, or more bans in the future.
Despite this, not all countries are taking a hardline stance against OpenAI. Ireland’s Data Protection Commissioner, Helen Dixon, has stated that governing bodies should not rush into prohibitions against generative AIs as it could compromise their legal standing.
Sensory is a US-based embedded artificial intelligence (AI) and computer vision company founded in 1998 and headquartered in Sunnyvale, California. It specializes in the development of facial recognition, voice recognition, and natural language processing for a range of embedded applications in consumer electronics and security systems. Its VoiceChat software is being applied in integrating voice-enabled consumer electronics with text-based natural language processing.
Todd Mozer, CEO of Sensory, stated that the integration of “this powerful new technology with our robust voice AI stack is a game-changer for the market,” allowing customers to develop “a new generation of infinitely capable voice assistants tailored to a variety of customized domains.”
