According to a study published in JAMA Network Open, technologies like ChatGPT can be enabled to answer public health questions pertaining to people who are sexually assaulted or suicidal. The research showed that ChatGPT provided evidence-based responses to 91% of all public health questions belonging to four categories: addiction, interpersonal violence, mental health, and physical health. However, the study showed that the AI bots are falling short, as only 22% of responses made referrals to specific resources to help the questioner. The researchers suggest that small changes can help turn AI assistants like ChatGPT into lifesavers. Many of the people who will turn to AI assistants, like ChatGPT, are doing so because they have no one else to turn to, according to physician-bioinformatician and study co-author Mike Hogarth, Professor at UC San Diego School of Medicine.
ChatGPT: Helping Sexually Assaulted and Suicidal Individuals
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