AT&T CEO John Stankey recently discussed the company’s performance, strategy, and investment in the sports sector, as well as the use of artificial intelligence (AI). Stankey believes that AI is going to be a significant moment in their business, considering the vast amount of data and network information they possess. By leveraging generative AI and proprietary data sets, AT&T can accomplish powerful things. This includes engineering and designing their network to adjust to traffic flows, fine-tuning customer service profiles based on behavioral patterns, and more.
Despite their fourth-quarter earnings falling short of estimates, Stankey expressed his satisfaction with AT&T’s performance in 2023. He believes that the overall industry is healthy, with record investments and the introduction of new technology contributing to their success.
Moreover, Stankey commended the resilience of the economy, stating that it has held up better than expected. He expects consumer spending to remain stable, highlighting that AT&T customers are still paying their bills.
Looking ahead, Stankey emphasized that AT&T is well-positioned to navigate a higher for longer interest rate environment. The company’s strong foundation and strategic initiatives make them ready to tackle any challenges.
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