Amazon is set to use artificial intelligence (AI) to improve the accuracy and efficiency of its warehouses. The move is designed to reduce the number of damaged or flawed items sent to customers. Currently, Amazon warehouse workers are tasked with manually checking each item for damage, which can be time-consuming and lead to errors. The new system uses an AI algorithm that has been trained to recognize damaged items, which is three times better at identifying such goods than human workers, according to Christoph Schwerdtfeger, a software development manager at Amazon. The company has already introduced the technology in two of its locations, and plans to deploy it to a further 10 sites in the future.
Amazon’s move to incorporate AI into its warehouses is part of a wider trend in logistics, as companies look to streamline their operations and respond to labour shortages. By automating more tasks, businesses hope to reduce physical demands on workers, while reducing the risk of errors and improving efficiency.
The author of this article, Ankita Chakravarti, is a journalist and writer who specializes in technology and innovation. Chakravarti has written for numerous publications, including Forbes, Yahoo News and the World Economic Forum.