The UAE’s retail sector has seen a significant boost in productivity thanks to the implementation of artificial intelligence (AI) and ChatGPT technologies, according to experts at the recent RetailME Think! I Can! forum in Dubai. Dharmin Ved, CEO of 6th Street.com, noted that his company had seen an impressive four-fold increase in productivity among its customer happiness team since introducing ChatGPT and generative AI. Meanwhile, Tawhid Abdullah, CEO of Jawhara Jewellery, stressed the importance of empowering team members to take ownership of business activities.
The event also highlighted the evolution of the retail sector, with experts discussing the shift from traditional brick-and-mortar stores to e-commerce. Sustainability was also a hot topic, with Rajiv Warrier, CEO of GCC Choithrams, discussing how the UAE’s government initiatives to reduce plastic use had a significant impact on reducing plastic consumption in grocery stores and supermarkets. The forum provided a platform for industry leaders to share strategies and insights, encouraging open discussion and learning.
Frequently Asked Questions (FAQs) Related to the Above News
What has led to a boost in productivity in the retail sector in the UAE?
The implementation of artificial intelligence (AI) and ChatGPT technologies has led to a significant boost in productivity in the retail sector in the UAE.
How much increase in productivity did 6th Street.com see after introducing ChatGPT and generative AI?
6th Street.com saw an impressive four-fold increase in productivity among its customer happiness team after introducing ChatGPT and generative AI.
What did Tawhid Abdullah, CEO of Jawhara Jewellery, emphasize at the RetailME Think! I Can! forum?
Tawhid Abdullah, CEO of Jawhara Jewellery, emphasized the importance of empowering team members to take ownership of business activities.
What was discussed at the RetailME Think! I Can! forum in Dubai?
The forum discussed the evolution of the retail sector, the shift from traditional brick-and-mortar stores to e-commerce, and sustainability, among other topics.
Who shared strategies and insights during the RetailME Think! I Can! forum?
Industry leaders shared strategies and insights during the RetailME Think! I Can! forum in Dubai, encouraging open discussion and learning.
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