Members of the health board governing Betsi Cadwaladr University Health Board have their work cut out for them after the organisation was deemed unfit and returned to ‘special measures.’ Concerns over operation, direction, and environment of the health board alarmed the Welsh Government, leading to the intervention. After a call to action, its chairman Mark Polin and vice-chair Lucy Reid alongside the independent members of the board agreed to resign, with Dyfed Edwards as the new temporary chairman. In turn, this sparked a strong reaction from the public and the suggestion of varied solutions from commenters online. This led to the use of a powerful artificial intelligence tool known as ChatGPT for a human-like conversation about the matter.
ChatGPT is an online tool developed in November 2022 and has become widely contested by both negative and positive views. Education experts warned that the free service would become a challenge for course verification, yet supporters highlight the advancement of technology. Asking ChatGPT how to help Betsi Cadwaladr out of special measures, the tool, although still in its research stages, gave a brief overview of the circumstance. It was placed in those measures in 2015, withdrawn and re-added in February 2021, thus the health board needs to apply a persistent effort to improve. ChatGPT devised a plan of eleven points and advised that an appropriate management system needs to be instituted, patient care standards and safety regulations be looked after, and overall improved staff morale, funding and resources through engaging with the community and focusing on outcomes instead of set goals.
These points have been proposed to both Betsi Cadwaladr University Health Board and the Welsh Government. Deputy Chief Executive Dr Nick Lyons stated that the organization’s main motivations are to ensure patient safety and provide high quality care with an integration of strong leadership backed by proper governance systems. The community response has been mixed, calling for a comprehensive plan, assurance of standards, and an opportunity for feedback and improvement.
ChatGPT is an AI-powered software which uses advanced natural language processing technology to enable users to have human-like conversations. The idea behind the tool is to provide an immersive chatbot experience which is composed of both text and audio, much like a real-life conversation. The chatbot aims to be an all-in-one AI assistant, helping users in daily activities like getting advice, learning new skills, providing entertainment and more. With the many features and capabilities this tool has to offer, it is not a surprise that it has gained quite the attention and support, allowing people to communicate and put their ideas out in the world.
