Atlassian has announced new Artificial Intelligence (AI) features for their workplace collaboration tools, Jira and Confluence. This powerful AI brings Atlassian Intelligence to their customers featuring capabilities such as summarizing meetings, crafting tweets, coordinating internal service requests, and writing code for Jira. This new technology comes at no extra cost. The large language models used come from OpenAI, best known for their popular chatbot ChatGPT. CEO Mike Cannon-Brookes believes that the new capabilities they are introducing unlocks them to build even more powerful customer experiences.
Generative AI, a technology tool that can take a prompt from a user to generate text, pictures, and videos, had become more popular and continued to spark up the competition among technology companies. Companies such as Google, Amazon and Adobe are actively working to add and further develop these capabilities. OpenAI has also entered into agreements with Salesforce and payment processor Stripe. Under the terms of the agreement between Atlassian and OpenAI, all customer data transmitted to OpenAI for processing cannot be used for or kept to train models.
Atlassian’s shares have been doing quite well, climbing 26% so far this year. This was a rebound from the sharp decrease of two-thirds it incurred last year due to the pandemic. Last month, the company announced that they will be reducing their workforce by around 500 to better focus their resources. However, they do not have plans for further reduction and are even still hiring.
Atlassian is an enterprise software company that provides various services such as software development, project management and communication tools. Founded in 2002 by Scott Farquhar and Mike Cannon-Brookes, it is known to enable over 225,000 organizations around the world to automate their business processes and to manage their growth more successfully.
Mike Cannon-Brookes is an Australian entrepreneur and co-CEO of Atlassian. With his business partner, Scott Farquhar, they established the company in 2002 with only $10,000 and drove it to a success before taking it public in 2015. Today, with over a million users and offices in North America and Europe, he believes the new AI capabilities they are introducing will greatly assist customers to easily access these tools and build even better experiences.
