Gartner has recently unveiled the top technology trends that governments worldwide will need to tackle in 2024. These trends reflect the increasing cyber security threats, AI adoption disruption, and economic instability imposing greater pressure on governments globally.
One of the key trends identified is adaptive security. Gartner predicts a significant rise, with multi-agent AI in threat detection and incident response expected to increase from 5% to 70% of AI implementations by 2028. Todd Kimbriel, VP analyst at Gartner, emphasizes the importance of government CIOs linking adaptive security’s value to broader organizational objectives like digital innovation, transformation, and national security.
Additionally, the digital identity ecosystem, which includes user authentication and credential verification, is highlighted as crucial. By building a robust digital identity strategy based on existing partnerships and use cases, government CIOs can break sector silos and provide more value for citizens, government, and businesses.
Moreover, Gartner emphasizes the importance of using machine learning, analytics, and generative AI to improve human decision-making in government service delivery by 2026. With a focus on careful governance, government CIOs must drive AI adoption and governance policies to ensure desired outcomes post-implementation.
The list also includes platform cloud-based solutions that recommend implementing a multicloud strategy to maximize opportunities. Cloud-native capabilities in platform solutions offer better cost control and faster time to value for government CIOs.
Lastly, government leaders are increasingly emphasizing using data for decision-making through programmatic data management. Automation platforms with AI capabilities are advancing a systematic approach to enable enterprise-wide data asset utilization. By prioritizing investment in business process automation, more than 60% of government organizations are expected to enhance data quality and efficiency by 2026.
Overall, the insights from Gartner underscore the importance of governments adapting to technological trends to enhance service delivery, security, and decision-making processes in the evolving digital landscape.
