Big AI Users Fear Being Held Hostage by ChatGPT
Most people were barely aware that OpenAI existed 18 months ago. Now, ChatGPT is among the most desired tools for businesses everywhere. But as company chiefs dream about the productivity gains and cost savings to be had, many fear becoming dependent on one of the few major generative artificial intelligence models in a way that may prove hard to escape.
OpenAI has been quick to capture some big names as enterprise customers. Its website lists companies such as PricewaterhouseCoopers, Amgen Inc., JetBlue Airways Corp., Riot Games Inc. and Klarna Bank AB. Last year, I wrote about Morgan Stanley becoming one of the first big banks to roll out an internal chatbot based on OpenAI’s model.
As ChatGPT gains popularity among businesses, concerns are rising about the potential risks associated with becoming too reliant on this AI model. While the tool offers significant benefits in terms of productivity and cost savings, the fear of being held hostage by a limited number of AI models is becoming a growing concern for many industry leaders.
With major companies adopting ChatGPT for various purposes, there is a worry that switching to a different AI platform in the future may prove challenging. This dependency on a single AI model could potentially limit innovation and hinder companies from exploring other, possibly more advanced, AI solutions.
Despite the undeniable advantages of using ChatGPT, there is a call for caution among industry experts and business leaders. It is essential to strike a balance between leveraging the capabilities of this powerful AI tool and ensuring that businesses do not become too reliant on it to the point of being held hostage by its limitations.
In conclusion, while ChatGPT offers immense potential for businesses seeking to boost productivity and cut costs, the fear of dependency on a single AI model looms large. As more companies embrace this technology, it is crucial for them to consider the long-term implications of such reliance and actively explore ways to mitigate the risks associated with being tied to a specific AI platform.
