AI and Automation Predictions for 2024: Influencers That Will Shape the Future
As we edge closer to 2024, the world of artificial intelligence (AI) and automation is poised for transformative changes. The International Data Corporation (IDC) has released its top 10 predictions for the AI and automation landscape, shedding light on the upcoming trends that will shape the industry. From diverse AI regulations to outcome-focused automation, these predictions offer valuable insights for businesses and organizations looking to harness the full potential of these technologies.
1. Dual Nature of Generative AI:
Generative AI (GenAI) holds immense promise in accelerating efficiency, but it also presents significant risks. To address these risks, cloud and software platform providers are expected to bundle GenAI safety and governance packages with their primary services, providing added value and differentiation.
2. Diverse Regulatory Requirements:
As AI continues to proliferate, diverse regulatory requirements will emerge across regions and countries. This variability in regulations will lead organizations to adopt phased approaches to AI rollouts, extending the time required to realize value from AI implementations.
3. Conversational Interfaces as Standard:
Conversation is set to become the standard user interface (UI) for both enterprise and consumer applications. Conversational AI interfaces will have a profound impact on customer engagement, sales, marketing, and IT help desks.
4. Shift to Outcome-Focused Automation:
Automation projects are shifting focus from technology-centric to outcome-centric approaches. Project sponsors now demand tangible proof of value delivered for their investments, measured by Key Performance Indicators (KPIs) aligned with business and financial outcomes.
5. Enhanced Software Testing with GenAI:
GenAI is expected to revolutionize software testing, automating a significant portion of tests, reducing manual efforts, and improving test coverage. This transformation will positively impact code quality during the software development process.
6. Streamlined Efficiency with AI in Application Modernization:
The increased utilization of AI in application modernization IT services will streamline efficiency, speed up service delivery, and boost IT service margins. This sector is primed for significant transformation.
7. Self-Service Knowledge Discovery:
Advancements in generative AI have spurred a surge in demand for technologies like natural language question answering and conversational search. These capabilities are expected to support self-service knowledge discovery.
8. Innovative Business Models for Monetizing GenAI:
While technology provides an advantage, it is the business model that will help companies monetize generative AI and gain a competitive edge. By 2024, IDC predicts that 33% of G2000 companies will leverage innovative business models to double their GenAI monetization potential.
9. Artificial General Intelligence (AGI) on the Horizon:
Multiple groups are actively working towards developing Artificial General Intelligence (AGI). IDC predicts that by 2028, companies will begin experimenting with AGI systems, resulting in transformative changes across industries, from the labor market to our understanding of intelligence and creativity.
10. Impact of Accelerators on Server Processors:
Until AI workloads requiring offloading tasks from server processors to accelerators standardize on algorithms and software stacks tuned to server processors, the purchase of accelerators like GPUs, FPGAs, and AI ASICs will continue to impact the sale of server processors (CPUs).
In conclusion, IDC’s predictions paint a vivid picture of the evolving landscape of artificial intelligence and automation in 2024 and beyond. As businesses aim to thrive in this digital-first world, they must navigate regulatory landscapes, adopt conversational UIs, focus on outcomes, and adapt to the changing chip priorities. With AGI on the horizon, the implications for society, labor markets, and creativity are profound, making it a focal point for the years to come. The future holds immense potential for AI and automation, and staying informed and adaptable will be crucial in harnessing this potential for success.
