SAP, the global leader in enterprise application software, has announced the launch of Joule, an AI copilot designed to optimize business processes. Joule will be integrated into SAP’s cloud enterprise portfolio, providing proactive and context-driven insights from various sources. By analyzing and contextualizing data from multiple systems, Joule assists users in completing tasks more efficiently and achieving better business outcomes in a secure manner.
Joule is set to revolutionize the way businesses operate by leveraging natural language processing and generative AI. It will be embedded in various SAP applications, including HR, finance, supply chain, procurement, and customer experience, as well as SAP Business Technology Platform. Users can simply ask questions or present problems in plain language, and Joule will respond with intelligent insights derived from the vast amount of data within the SAP ecosystem and third-party sources. For instance, a manufacturer could seek Joule’s assistance in understanding sales performance better, and Joule would identify underperforming regions, uncover supply chain issues, and even propose potential fixes for review.
The introduction of Joule is part of SAP’s commitment to building innovative technology that delivers tangible results. With nearly 300 million enterprise users working with SAP cloud solutions worldwide, Joule has the potential to redefine the way businesses and their employees work. It reflects SAP’s focus on responsible and reliable Business AI, promising a copilot that understands the true intent behind users’ queries.
Globally renowned research firm IDC acknowledges the progress made by enterprises in implementing generative AI, and SAP’s emphasis on generating responses based on real-world scenarios. SAP recognizes that AI will become an integral part of everyday work and life, taking steps to ensure measurable return on investment by implementing necessary safeguards.
Joule will be initially available with SAP SuccessFactors solutions and the SAP Start site later this year, followed by integration with SAP S/4HANA Cloud, public edition in early 2022. Integration with SAP Customer Experience, SAP Ariba solutions, and SAP Business Technology Platform will follow. SAP will provide more updates on Joule and other innovations at various upcoming events, including SuccessConnect, SAP Spend Connect Live, SAP Customer Experience LIVE, and SAP TechEd conference.
Joule builds upon SAP’s existing Business AI offerings, which are already accessible to more than 26,000 SAP cloud customers across multiple use cases and partner solutions. SAP is committed to fostering a future enterprise AI ecosystem through direct investments and strategic partnerships with technology giants such as Microsoft, Google Cloud, and IBM. Sapphire Ventures LLC, a global software venture capital firm backed by SAP, has also allocated over $1 billion to fund AI-powered enterprise technology startups.
To learn more about Joule, visit the SAP News Center and follow SAP at @SAPNews. SAP’s overarching goal is to enable every business to operate as an intelligent and sustainable enterprise. By harnessing the power of machine learning, IoT, and advanced analytics, SAP empowers companies of all sizes and industries to optimize their operations and stay ahead of their competition. With simplified technology and a comprehensive suite of applications and services, SAP helps businesses drive profitability, adapt to changing markets, and make a positive impact on the world. For more information, visit www.sap.com.
