Amadeus partners with Microsoft and Accenture to develop AI-powered travel assistant for streamlined corporate travel

Amadeus has partnered with Microsoft and Accenture to develop an AI-powered travel assistant aimed at streamlining corporate travel. The collaboration will integrate Amadeus’ travel and expense platform, Cytric Easy, with Microsoft 365 and Teams, leveraging Microsoft technologies to assist corporate travelers throughout their journey. The interactive chatbot, powered by generative AI, will ask for clarifications and make suggestions to offer the most appropriate travel options. The goal is to create a more efficient and cost-effective experience by aligning travelers’ preferences with employers’ policies. Additionally, Amadeus is working on a new plugin for Microsoft 365 Copilot that will simplify travel itinerary bookings within a single workflow using natural language prompts. This partnership aims to transform business travel and deliver personalized, contextually aware experiences for travelers. The integration of AI solutions into the travel industry is expected to drive innovation and reinvention while enhancing efficiency, personalization, and control. With Amadeus’ expertise in the travel ecosystem, coupled with Microsoft’s technologies, the collaboration aims to make the business travel booking experience more intuitive and improve employee satisfaction.