Adtran has launched Intellifi, a cloud-managed Wi-Fi solution designed specifically for communication service providers (CSPs). This revolutionary technology equips CSPs with the tools to effectively monitor, manage, and monetize residential Wi-Fi networks. In the past, CSPs faced challenges in scaling residential Wi-Fi to its full potential. However, Intellifi resolves this problem and enables CSPs to provide customers with an effortless, always-on in-home mesh Wi-Fi experience while lowering operational costs and creating new revenue opportunities.
Eric Presworsky, GM of residential solutions at Adtran, stated, Our Intellifi solution is a significant milestone for CSPs and completely redefines in-home Wi-Fi. Until now, monitoring and controlling residential Wi-Fi networks was complex and costly. Resolving basic issues required time-intensive support and expensive truck rolls. It was a financial drain rather than a financial opportunity. Intellifi puts an end to these problems.
Intellifi consists of several key building blocks. The cloud-hosted portal, Intellifi MeshView, allows CSPs to manage and optimize in-home Wi-Fi experiences. With this tool, frontline customer support representatives and technical support staff can easily identify and resolve issues remotely. Additionally, the Intellifi mobile app provides subscribers with enhanced controls for personalized in-home Wi-Fi, including access to detailed network status, parental controls, and device management.
Adtran’s multigigabit service delivery gateways (SDGs) and mesh satellites form the final element of Intellifi. These components work seamlessly to deliver a secure and hassle-free in-home Wi-Fi service. The Intellifi system can be deployed within a CSP’s network in less than a day, significantly reducing subscriber installation times. Moreover, Intellifi ensures uninterrupted connectivity, even during cloud management outages.
Intellifi not only delivers high-performance Wi-Fi but also offers cost-saving measures and revenue opportunities for CSPs. By implementing virtual field technician features, Intellifi reduces truck roll costs by up to $1,000 per incident. Moreover, its overall total cost of ownership (TCO) is up to 20% lower over five years compared to other vendors. Adtran’s pricing model, with a single bill for all software-as-a-service (SaaS) services, provides customers with complete transparency.
Industry experts have already praised Intellifi for its transformative capabilities. Will Fogle, VP of Pierce Telecom, emphasized the positive impact it will have on their business, saying, We’ve been testing Adtran’s Intellifi solution for several months, and there can be no question that it’s going to have an enormous impact on our business. For a long time, we’ve been unable to take full advantage of the opportunities presented by in-home Wi-Fi. But Intellifi fixes that for us. It solves three key problems: providing our customers with an easy way to manage their mesh Wi-Fi networks, quickly troubleshooting and remotely remedying issues, and opening the door to new revenue opportunities.
With its straightforward deployment, enhanced performance, and cost-saving features, Intellifi is set to revolutionize in-home Wi-Fi connectivity for CSPs. Adtran’s commitment to providing effective tools and insights to manage these systems not only boosts customer satisfaction and loyalty but also unlocks new revenue potential. CSPs can now fully leverage the opportunities offered by residential Wi-Fi with Intellifi’s advanced capabilities.
