Jammu and Kashmir Lieutenant Governor, Manoj Sinha, has launched various digital initiatives aimed at improving the doorstep delivery of services in the union territory. These initiatives were dedicated to the people during the ‘Yug Parivartan, Badalta Jammu Kashmir’ program held in Srinagar.
The Lt. Governor commended the IT Department and other agencies involved for their efforts in ensuring seamless access to government services. The newly launched digital initiatives, such as Digi-Dost (Doorstep delivery of services), CSC-Aadhaar Seva Kendras at the Block Level, on-boarding of 300 services on auto appeal system, and Digi Sahayak, a multilingual chatbot, are expected to provide improved citizen-centric services to the people.
The Lt. Governor emphasized the UT administration’s commitment to making the governance system more transparent, accountable, and responsive. He stated that Digital J&K has introduced numerous unique and incredible digital-first experiences. He also expressed his confidence that the collective efforts of the UT administration will be recognized as the best and leading administrative reforms in the future.
Addressing the need to address local needs through digital-based solutions, the Lt. Governor highlighted the importance of Artificial Intelligence (AI) in future digital transformations across various sectors. He mentioned that multiple applications are being adopted to support businesses, public sectors, and their functions, processes, goals, and objectives.
During the event, the Lt. Governor released an e-compendium of transformational Digital Services and launched an AI-based Facial Recognition attendance application. He also flagged off Digi-Yatra as part of the Information, Education, and Communication (IEC) activities.
A Memorandum of Understanding (MoU) was signed between CSC e-Governance Service Ltd and the IT Department in the presence of the Lt. Governor. This MoU aims to facilitate doorstep delivery of services through Digi-Dost.
In summary, the launch of these digital initiatives is set to revolutionize the delivery of government services in Jammu and Kashmir, making them more accessible, efficient, and citizen-centric. With an emphasis on AI and digital-based solutions, the administration aims to create a transparent and accountable governance system that meets the local needs of the people.
