According to a recent study by Morgan Stanley, the adoption of AI chatbots such as ChatGPT and Google Bard remains surprisingly low. The survey, conducted on 2,000 people in April this year, found that only 19% of respondents had used ChatGPT, and a mere 9% had used the Google Bard chatbot.
The results were unexpected given the rapid growth in ChatGPT’s user base, and the buzz around AI chatbots, including Bard. Furthermore, of those not currently using chatbots, the majority were reluctant to use AI tools within the next six months.
Morgan Stanley analysts believe the low engagement may be due to the tool’s early stages. Users showed preference for ChatGPT over Bard, with 4% of respondents relying on ChatGPT daily, while only 1% opted for Bard.
The survey demonstrated that chatbot users primarily use AI tools to acquire knowledge and learn about specific topics. Early adopters often research new products, compare prices, and shop online, which makes AI a useful tool in e-commerce and a revenue-enhancing opportunity for businesses.
However, the study found that the majority (56%) still rely initially on simpler and more popular search engines such as Google search for money-related tasks such as online shopping and travel.
In summary, the adoption of AI chatbots remains unexpectedly low, and users primarily rely on AI tools for acquiring knowledge and researching products. The majority still prefer simpler search engines for money-related tasks.
Frequently Asked Questions (FAQs) Related to the Above News
What is the recent study by Morgan Stanley about?
The recent study by Morgan Stanley is about the low adoption rate of AI chatbots such as ChatGPT and Google Bard.
How many people were surveyed in the study?
The study was conducted on 2,000 people in April this year.
What percentage of respondents had used ChatGPT?
Only 19% of respondents had used ChatGPT, according to the survey conducted by Morgan Stanley.
What was the adoption rate of Google Bard?
A mere 9% had used the Google Bard chatbot, as per the survey conducted by Morgan Stanley.
Why do analysts believe the engagement is low?
Analysts believe that the low engagement may be due to the chatbots being in their early stages.
Which chatbot was preferred by users according to the survey?
The survey showed that users preferred ChatGPT over Bard, with 4% of respondents relying on ChatGPT daily, while only 1% opted for Bard.
What is the primary use of AI chatbots by users?
The survey found that chatbot users primarily use AI tools to acquire knowledge and learn about specific topics.
What do early adopters often use AI chatbots for?
Early adopters often research new products, compare prices, and shop online using AI chatbots as it is a revenue-enhancing opportunity for businesses.
What do most people rely on for money-related tasks such as online shopping and travel according to the study?
The study found that the majority (56%) still rely initially on simpler and more popular search engines such as Google search for money-related tasks such as online shopping and travel.
Please note that the FAQs provided on this page are based on the news article published. While we strive to provide accurate and up-to-date information, it is always recommended to consult relevant authorities or professionals before making any decisions or taking action based on the FAQs or the news article.
