I Tried Shopping with AI Chatbots and They All Let Me Down

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As technology advances, artificial intelligence (AI) is becoming more prevalent in our daily lives. From voice assistants to chatbots, AI is being used to make tasks easier and more efficient. However, there are still limitations to what AI can do, particularly when it comes to recommending products like headphones. In a recent experiment, the three major public-facing generative AI tools—ChatGPT, Google Bard, and Microsoft Bing—were asked to recommend headphones. While their responses were impressive, it is clear that AI still falls short when it comes to real-world experience. Without the input of actual humans who have tested the products themselves, AI-generated recommendations may not always be accurate.

The companies mentioned in this article, ChatGPT, Google Bard, and Microsoft Bing, are three of the leading public-facing generative AI tools currently available. Each of these tools uses natural language processing and machine learning to generate responses to user queries. While they can be useful in many situations, they still lack the real-world experience and expertise of human writers and reviewers.

The person mentioned in this article is Julian Chokkattu, a reviews editor at WIRED. Chokkattu conducted the experiment in which he asked the three major AI tools to recommend headphones. His experience highlights the limitations of AI when it comes to providing recommendations for products. While AI can scrape the web for reviews and product descriptions, it cannot replicate the experience of actually using the products and testing them in the real world.

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There are no specific steps to be provided in this article as it is not a how-to guide. Rather, it is an informative article that discusses the limitations of AI when it comes to recommending products.

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