Alliance Air, a regional subsidiary airline of Air India, has recently transformed its IT systems by moving to a cloud-based infrastructure. With the help of its implementation partner, the airline has implemented SAP RISE 2022 Enterprise Resource Planning (ERP) system to SAP Cloud. By modernizing its outdated systems, Alliance Air has taken a big step towards enhancing operational efficiency, which will improve customer experience. The airline’s digital transformation project is being steered forward by the CEO Mr. Vineet Sood, Head-IT Mr. Mukesh Sareen, and CFO Mr. Ambar Mondal. Manoj Aggarwal, director of Ally Wiredsoft Solutions, stated that the implementation of the SAP RISE system would revolutionize key business operations related to Finance, Human Resources, Commercial Operations, and Engineering. The airline is further exploring ChatGPT solutions to uplift its customer experience.
Alliance Air was founded in the year 1996 and is headquartered in Delhi, India. It is a subsidiary airline of Air India and operates across India with an aim to serve the Indian population in a comprehensive and complete manner. The airline offers affordable flight ticket fares for domestic and regional destinations.
CEO Mr. Vineet Sood, Head-IT Mr. Mukesh Sareen, and CFO Mr. Ambar Mondal are at the forefront of leading the transformation of Alliance Air’s IT systems. They are committed to innovation and progress, which has enabled Alliance Air to replace its outdated systems with a cutting-edge cloud infrastructure. Their efforts have ensured that the implementation of the SAP RISE system has been completed ahead of schedule. Moreover, their keen eye for exploring new possibilities in ChatGPT solutions for uplifting customer experience has showcased their sharp focus on improving customer experience.
