The CEO of the software startup Freshworks claims that their development cycles have been greatly shortened with the implementation of OpenAI’s ChatGPT. Using this advanced AI-powered tool, their coding cycles that would traditionally take up to ten weeks can now be completed in just a few days. This groundbreaking development has sparked a buzz in the software world and has raised both excitement and debate surrounding the potential it has to affect productivity and innovation.
Freshworks is a leading provider of cloud-based software developed to improve customer engagement and customer success. Founded in 2010, the company’s products include call-center apps, marketing, sales, IT service desk, and others. Its CEO, Girish Mathrubootham, cited the ability of ChatGPT to help the company write code faster as a major win for the company.
ChatGPT is a unique AI-powered application. It draws from the power of artificial intelligence, machine learning, and natural language processing to greatly increase coding efficiency. As a result, software companies have found a new way to exponentially improve their coding speed as well as meet strict deadlines and adapt quickly to changing customer needs.
Unfortunately, not everyone is happy with the widespread implementation of ChatGPT and other AI-powered technologies. Many employees have raised their concerns over job automation and potential layoffs due to the rapid implementation of these technologies. A Goldman Sachs analysis suggests that widely used ChatGPT and other generative AI tools could potentially threaten up to 300 million full-time jobs.
However, the potential benefits of AI-driven tools such as ChatGPT should not be overlooked. Octopus Energy, a company that has been utilizing AI for months, reported startling success in its operations, claiming to have employed hundreds more people as a result of AI. In addition to that, Greg Jackson, the CEO of Octopus, told The Times of London that qualified staff members are better at writing emails due to the incredible capabilities of AI.
ChatGPT has already revolutionized the coding environment, drastically cutting down development times. This has potential implications for software companies that go far beyond increased productivity. Developers can now create and distribute software with greater market opportunity, more quickly transforming creative ideas into tangible products. There is no limit to the potential success that will come as a result of this incredible breakthrough in the software industry.
