Cyara is making a major move to enable advanced chatbot capabilities. By integrating OpenAI’s GPT-3 with Cyara Botium, companies can now streamline the development and improve the quality of their conversational AI experience.
This integration provides companies with automated chatbot and conversational artificial intelligence testing and assurance solutions by generating user inputs powered by the GPT-3 large language model and the specific domain that the chatbot is programmed to handle. This helps to ensure accurate, reliable outcomes.
According to Christoph Börner, Senior Director of Digital at Cyara, integration of GPT-3 has enabled the industry to raise the bar for delivering exceptional chatbot experiences, while at the same time refining the future of CX.
Cyara is a global leader in chatbot testing and assurance solutions, powering world-leading brands to deliver strong customer experiences with confidence. With over 1,100 customers worldwide, Cyara helps its customers improve their customer experience for more than 1.5 billion conversations a year.
Christoph Börner is Cyara’s Senior Director of Digital and he is highly committed to strengthening the quality of chatbot experiences through their integrations of cutting-edge chatbot testing solutions. He also leads the charge in delivering exceptional conversational AI experiences by applying the power of large language models (LLMs).
