In November 2022, OpenAI made a ground-breaking announcement after launching ChatGPT, the first Artificial Intelligence (AI) technology of its kind. After its launch, ChatGPT has been used in different settings and people are continuously trying to use its application across various fields. As the technology touches new milestones each day, computer companies are using the chatbot to boost their productivity, especially software companies.
Freshworks, a software company, has successfully employed ChatGPT to increase their work speed, mentioned the company’s CEO Girish Mathurbootham in an interview with Fortune. With the help of ChatGPT, tasks that used to take 8-10 weeks can now be accomplished in a fraction of the time.
The surge of AI tech is not restricted to software companies alone, as other tech companies have started to consider it as well. Various mid-size and large tech firms have started showing an inclination towards the integration of AI tools. To some, AI is associated with the automation of mundane and repetitive jobs, while others consider it to be a blessing that will aid them in finishing their assigned tasks faster.
The recently concluded study by Goldman Sachs suggested that generative AI tools like ChatGPT have the potential to replace around 300 million full-time positions. When asked if AI would ultimately take over the jobs of software engineers, ChatGPT gave a balanced response. It was of the opinion that although AI can be used to automate tasks related to software development, it can also enhance the productivity of the engineers by allowing them to focus on more complex and creative tasks.
Freshworks is one of the few companies that are successfully using ChatGPT and Girish Mathurbootham has become an inspirational figure for CEO’s of various organizations. By introducing the world to ChatGPT, OpenAI has opened the door of automation for numerous businesses. Now, it remains to be seen what potential this technology holds and how it will be adapted in the future.
