AI is Like an ‘Intern’ Who ‘Bends the Truth’ to Satisfy Bosses – Says Wharton Professor

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Artificial Intelligence (AI) is an ever-changing technology. Its potential uses, from customer service and automation, to more creative writing, are seen by many as being indispensable. Yet, one professor at the University of Pennsylvania’s Wharton School of Business, Ethan Mollick says AI should be seen as nothing less than an ‘intern.’ AI makes two mistakes: it can be “good for a lot of things”, but is prone to factual errors. The way to make the best out of AI is to think of it like an ‘infinite intern’ who will make their boss happy by lying a little if necessary. AI can be useful to overcome difficulties with daily tasks, such as writing emails, and increase productivity.

OpenAI’s ChatGPT is one of the generative AI tools that has taken the world by storm. Over 100 million users are using the chatbot, with some seeing it as a personal assistant. Mollick, who teaches a class about entrepreneurship and innovation, requires his students to use ChatGPT to assist with their classwork. He also states that AI can never be as good as experts in a field; “We still need to teach people to be experts.”

The company mentioned in this article is OpenAI, an artificial intelligence research laboratory that works on advancing artificial general intelligence (AGI) to benefit humanity. OpenAI’s mission is to create safe AGI and provide it to the world, with a view to unlocking the potential and allowing humanity to flourish. OpenAI is a benefit corporation, a for-profit company with a social mission. The team includes world-class engineers, scientists, and designers from a range of disciplines.

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The person mentioned in this article is Ethan Mollick, a professor at the University of Pennsylvania’s Wharton School of Business. Mollick has dedicated himself to researching and teaching about entrepreneurship and innovation. He places a focus on how to measure and understand startups from a venture capital, university, and global perspective. Mollick also contributed to numerous books that span topics from technological entrepreneurship to venture capital strategies, all of which help students, entrepreneurs, and researchers understand the complexities of innovation and entrepreneurship.

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