Monthly Archives: May, 2023

Contact centers using AI chatbots risk inaccurate info, false statements, and lack of empathy. To mitigate risks, vet vendors and secure systems.

Danish Prime Minister, Mette Frederiksen, recently delivered a speech written entirely by ChatGPT, an AI generative tool. This highlights the potential of AI while also emphasizing the need for caution and regulation to prevent misuse.

Turo's AI-assisted searches with ChatGPT streamline the car rental process, offering personalized recommendations based on preferences and budget. Subscribe to ChatGPT Plus and enjoy traveling in your selected car.

Walmart, Amazon, and Microsoft have warned employees about sharing corporate secrets using AI tools. CISOs introduced AI policies to mitigate potential security issues. Mauser Packaging's CISO, Ed Harris, emphasized concerns at the Identiverse conference that if an AI tool remembers sensitive information entered by an employee, it may share it with others, including competitors. Usage parameters need to be established, and AI policies will vary based on a company's needs and may include guidelines to avoid sharing specific information.

Cybersecurity researchers discovered a new malvertising campaign spreading RomCom malware via fake websites for legitimate software, using Google’s ad network to promote them and highly targeted phishing. The malware can take screenshots, steal data, and cause significant damage. TrendMicro's researchers discovered the campaign.