Workers are seeking AI training as employers neglect to guide them in the adoption of generative AI (GenAI) in the workplace, according to a report by the Adecco Group. The report reveals that while nearly three-fourths of surveyed workers are already using GenAI, less than half are receiving any guidance from their employers. However, this presents an opportunity for employers to invest in relevant upskilling programs that will engage their workforce.
The report highlights that leaders are more likely to receive AI guidance compared to nonmanagers, with less than a third of nonmanagers receiving any guidance at all. Nevertheless, 57% of the surveyed workers expressed their desire to receive AI training.
Despite the concerns surrounding job displacement due to advanced AI, only 7% of workers believe that GenAI could result in job losses. However, recent estimates indicate that over 300 million jobs worldwide could be disrupted by AI in some way. In order to bridge this gap, the report suggests that organizations must urgently implement upskilling measures on a large scale.
Employers have a unique opportunity to offer training in various topics in response to the AI trend. The majority of workers surveyed believe that human skills, particularly emotional intelligence, empathy, and interpersonal skills, will continue to hold more influence in the workplace compared to AI. Adecco suggests that employers can enhance their training and development programs in these areas.
Furthermore, employers who offer training may have better chances of retaining their employees. The report states that there has been a 10-point increase in workers expressing their desire to stay with their current employers for the next 12 months, and most workers plan to do so only if they have access to training and opportunities for career progression.
Denis Machuel, CEO of the Adecco Group, emphasizes the significance of talent in a technology-driven world. He states that companies that prioritize their employees are more likely to ensure the future-readiness of their organizations.
In conclusion, workers are seeking AI training while employers are neglecting to provide adequate guidance for GenAI adoption. Organizations have the opportunity to invest in upskilling programs that engage their workforce and address the potential disruptions caused by AI in the future. By offering training in essential human skills and providing opportunities for career progression, employers can optimize retention efforts and ensure the future-readiness of their organizations.
