The CEO of Priceline, Brett Keller, recently spoke with Insider about his experiences leading the online travel agency. Founded in 1997 and based in Norwalk, Connecticut, Priceline has helped customers find deals on flights, hotels, and rental cars for nearly 25 years. Keller joined the company in 1999 and rose through the ranks to become CEO in 2016. In this interview, Keller discusses the leadership lessons he learned in Priceline’s early days, the rise of artificial intelligence in the workplace, and why he believes the pandemic-fueled trend of revenge travel is here to stay.
Priceline, founded in 1997, is an online travel agency based in Norwalk, Connecticut. The company has helped customers find deals on flights, hotels, and rental cars for nearly 25 years. Part of Booking Holdings, Priceline has grown to have roughly 1,500 employees and earned over $17 billion in revenue in 2020.
Brett Keller is the CEO of Priceline. He joined the company in 1999 and rose through the ranks to become CEO in 2016. Prior to joining Priceline, Keller received his MBA from Cornell and spent two years as a missionary in Japan. In this interview, Keller discusses his experiences leading Priceline, as well as his views on the travel industry and the future of work in an age of artificial intelligence.
