Enhance customer service and boost e-commerce capabilities - Food retailers invest in technology to stay competitive. Discover key findings in this FMI report.
Discover how financial institutions are revolutionizing customer service and compliance with ChatGPT and other language models. Improve efficiency and enhance the customer experience.
Microsoft's recent layoffs impact over 1,000 employees, causing major changes to sales and customer service teams. Find out how these shifts are affecting the company and its employees.
Discover the challenges and promises of implementing AI chatbots in customer service. Addressing concerns and establishing safety measures to harness the benefits of AI-enabled chatbots.
Explore the evolution of tech policy from Obama's optimism to Harris's vision at the Democratic National Convention. What's next for Democrats in tech?