Tag: Customer Experience

Discover a comprehensive AI and Automation platform with Uniphore, now available on AWS Marketplace. It helps businesses efficiently resolve customer issues and customize its solutions to their needs, reducing cost and friction while improving CX and EX. Transforming customer’s conversations into an asset.

Discover Zalando's innovative new fashion assistant chatbot powered by ChatGPT. Customers can now browse through fashion options using natural language and intuitive search, plus personalised recommendations tailored to size and personal tastes. On trial in Germany, Ireland, UK, Austria - support in English and German. Get the best shopping experience today! #FashionAtZalando #ZalandoFashionAssistant #ChatGPT

. Mercari is a Japanese e-commerce company and mobile app that helps buyers and sellers from across 50 countries to connect and transact safely. It offers over 350,000 new products daily and has been downloaded 50+ million times worldwide. Leveraging the power of ChatGPT artificial intelligence, Mercari aims to personalize the secondhand shopping experience and boost its search and recommendation functions for an improved user experience.

IntelePeer has announced a breakthrough in the contact center industry, with the integration of ChatGPT into their SmartAgent solution. With this integration, contact centers can reduce costs and increase customer satisfaction. IntelePeer's CEO Frank Fawzi has also highlighted the AI and analytics features of SmartAgent to make customer service processes efficient and profitable. Madison Logic's CTO, Ajay Sathyanath, commended IntelePeer for their innovation. Experience streamlined customer service with SmartAgent and ChatGPT integration.

Sensely Labs announced the successful integration of chatGPT into their Front Door Navigator platform, an AI-powered conversational application designed to help insurance policyholders get quick and easy answers to their questions. chatGPT facilitates fast implementation of enterprise customers, providing accurate, member-specific answers through the platform's natural language processing capabilities. Visit www.sensely.com to learn more.